Insurance Ombudsman Centers - India |
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The term ombudsman usually refers to an official, appointed by the government or by parliament but with a significant degree of independence, who is charged with representing the interests of the public by investigating and addressing complaints of maladministration or violation of rights by an official body. In some countries an Inspector General, Citizen Advocate or other official may have duties similar to those of a national ombudsman, and may also be appointed by the legislature. Below the national level an ombudsman may be appointed by a state, local or municipal government, and unofficial ombudsmen may be appointed by, or even work for, a corporation such as a utility supplier or a newspaper, for an NGO, or for a professional regulatory body. |
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The Government of India has designated several ombudsmen (sometimes called Chief Vigilance Officer or CVO) for the redress of grievances and complaints from individuals in the banking, insurance and other sectors being serviced by both private and public bodies and corporations. The CVC (Central Vigilance Commission) was set up on the recommendation of the Santhanam Committee (1962–64).
The Governing Body of Insurance Council (GBIC) has been established under Redressal of Public Grievances Rules 1998, to set-up and facilitate the Institution of Insurance Ombudsman in India. Below is a list of Insurance Ombudsman in India.
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CONTACT DETAILS |
JURISDICTION |
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AHMEDABAD |
State of Gujarat and Union Territories of Dadra & Nagar Haveli and Daman and Diu. |
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BHOPAL |
States of Madhya Pradesh and Chattisgarh. |
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BHUBANESHWAR |
State of Orissa. |
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CHANDIGARH |
States of Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir and Union territory of Chandigarh. |
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CHENNAI |
State of Tamil Nadu and Union Territories - Pondicherry Town and Karaikal (which are part of Union Territory of Pondicherry). |
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DELHI |
States of Delhi and Rajasthan. |
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GUWAHATI |
States of Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
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HYDERABAD |
States of Andhra Pradesh, Karnataka and Union Territory of Yanam - a part of the Union Territory of Pondicherry. |
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KOCHI |
State of Kerala and Union Territory of (a) Lakshadweep (b) Mahe-a part of Union Territory of Pondicherry. |
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KOLKATA |
States of West Bengal, Bihar, Sikkim, Jharkhand and Union Territories of Andaman and Nicobar Islands. |
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LUCKNOW |
States of Uttar Pradesh and Uttaranchal. |
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MUMBAI |
States of Maharashtra and Goa. |
More details visit GBIC website : gbic.co.in
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